First let me thank dicemistress, trosis, jreid, and the rest of you for your input here. In particular, dicemistress raised a lot of well-considered and useful feedback that I plan to keep looking back to.
Trosis wrote:
As for Thuban's crusade? .... The guy banned like 60% of the active playerbase. And another 15% quit due to lack of players and their friends getting unfairly banned with no 'realistic' chance at appeal.
...
And he used his seat of power to snoop, catch, and ban anyone for any sort of thing he could find.
Trosis knows that I have great respect for him as a player, so please know my response is not personal. But a comment like this is extremely frustrating, because it's simply not true. It's probably true that more people were banned during Thuban's time as rules manager than in years prior. But the number of actual bans isn't even CLOSE to that exaggerated overstatement. It's very difficult to discuss matters like this when, as staff, we strive to make true and accurate statements in conversations but our detractors speak in hyperbole.
It gains us nothing to forget or ignore the rampant cheating and bug abuse that was prolific in the game before Thuban took up the mantle of rules manager. Thuban used the snoop command, along with a host of other tools, to catch and punish a lot of players who were engaged in routine cheating, gaining unfair advantage over rule-abiding players, often for years prior to being caught. Players who responded by stepping up their aggression, personal attacks, and resumption of rule-breaking may have received harder punishments and some eventually received game bans.
I don't understand the willingness of players to ignore the cheating friend's behavior, especially in the case of repeat offenders. They are responsible for the consequences of their own chosen actions. Too often, players decide their friend's ban was "unfair" based on popularity, not on his/her choice to break game rules. If you WANT to believe that your buddy is right, or if you WANT to believe that the staff is out to get somebody, there's not much that we can do to convince anybody otherwise.
Except in extreme cases, the standards for a 'realistic' chance at appeal typically has been no more than an acknowledgement of the cheating/abusive behavior, an agreement to abide by the rules in the future, and understanding that the ban would be resumed if the problematic behavior resumed. I don't think that's unreasonable.
Over the years, we've taken several steps to improve transparency in rules administration. There are complaints about how somebody in 2016 may have received a different punishment for a rules infraction than somebody else received in 2010 or 2013. Some people claim this is due to nefarious conspiracy, but in reality it's because of the various different stages of rules modification that we implemented over several years, openly on these forums, with the requested and welcomed input of the playerbase, over that same timeframe.
Personally, I hate rules enforcement, and I'm bad at it. The last time I jumped in to enforce a rules decision, I screwed it up terribly. 2-3 years ago I hell'd somebody half-assed while I was waist-deep elsewhere in GRP. Once accepting my mistake, I've been very open and transparent admitting that error (among others- 20 years of playtime, 11+ as staff is bound to lead to some mistakes). To this day, I don't know who the player was, and I've never been able to apologize directly. But I still catch flak for it; transparency and admitting my mistake has made NO difference to anybody holding a grudge over it; certainly no forgiveness. I embrace my humanity and I spent years fighting for any and every player to have the right to come back to SK with the opportunity for a fresh start. These have often been the players who dislike me, and often the same people who refuse to extend me the same courtesy. But there's got to be some lines drawn, and sometimes enough is enough.
tl;dr: Maybe Dulrik said it better.
PS- I actually
did log into the site-that-will-not-be-named for the first time in over 2 years, because I heard that the person who maintains the site (whom I respect) had made a posting. Then I read the comments associated with that post. I read some pretty off-the-wall lies about Dulrik, Thuban, Meissa, and myself, generally posted by players who have cheated, harassed others, and been banned. That behavior is disgusting and reflects the absolute worst of the internet. I have NEVER heard anybody on staff talk about even the worst player in such ways. I'll never go back to that site again.
If
you were administering a game, would you go out of your way to invite that kind of toxicity and hateful slander into your place of refuge & recreation, with no reason to believe it won't resume/continue? I witness enough despicable behavior in real life, I'm not interested in spending my free time subjecting myself to the same. It's completely ludicrous to assume that I must respect people who behave that way, that I must extend my hand and open the game to people who have treated- and continue to treat- the implementer, staff, and other players with such outrageous disdain and disrespect. Yes, it's the internet, but Dulrik's choice to offer a free game platform online does not obligate any of us to submit ourselves to that.