Lumiere wrote:
Well, I think that whether or not the player intends to return to SK should be a variable that's chosen separately.
First, make a wert option.
Next, revise the list of reasons.
Next, ask the player to rank as many reasons from the list as they choose to, from most to least prevalent reason why they're leaving, like voting in Australia.
Next, ask the player if they're coming back.
Then, allow a freewriting section for the player to explain in their own words.
In terms of getting quality responses, the solution might be to do all of what you're suggesting, but with some of it in a different medium.
If a player doesn't roll a new character within a certain timeframe, the system could be aware of this and know how to e-mail an "exit interview" survey to the player's e-mail address.
This would give you data outside the immediate crisis of deletion for non-returning, which is probably for the best.